Privacy Policy

(1) Definitions

Following the model of Art. 4 GDPR, this Data Privacy Notice is based on the following definitions:

• "Personal data" (Art. 4 No. 1 GDPR) means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, an online identifier, location data or by means of information concerning their physical, physiological, genetic, mental, economic, cultural or social identity. Identifiability can also be established by linking such information or other additional knowledge. The origin, form, or embodiment of the information is irrelevant (photos, video or audio recordings can also contain personal data).
• "Processing" (Art. 4 No. 2 GDPR) is any operation or set of operations which is performed on personal data, whether or not by automated (i.e., technology-assisted) means. This includes, in particular, the collection (i.e., procurement), recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment, combination, restriction, erasure or destruction of personal data, as well as the change of a purpose or intention that was originally the basis for data processing.
• "Controller" (Art. 4 No. 7 GDPR) means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
• "Third party" (Art. 4 No. 10 GDPR) means any natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data; this also includes other legal entities belonging to the same group.
• "Processor" (Art. 4 No. 8 GDPR) is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller, in particular in accordance with the controller's instructions (e.g., IT service providers). In the sense of data protection law, a processor is in particular not a third party.
• "Consent" (Art. 4 No. 11 GDPR) of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

(2) Name and Address of the Controller Responsible for Processing

The body responsible for the processing of your personal data within the meaning of Art. 4 No. 7 GDPR is us:

Agent-Ready.ai
dev@agent-ready.ai

Further information about our company can be found in the imprint details on our website Link to the imprint.

(3) Contact Details of the Data Protection Officer

Our company's Data Protection Officer is available to you at any time for all questions and as a contact person on the subject of data protection with us. His contact details are:

Agent-Ready.ai
Jan-Paul Schwarz
jp.schwarz@agent-ready.ai

(4) Legal Bases for Data Processing

By law, any processing of personal data is in principle prohibited and only permitted if the data processing falls under one of the following justifications:

• Art. 6(1) sentence 1 lit. a GDPR ("Consent"): If the data subject has voluntarily, in an informed and unambiguous manner, by a statement or other clear affirmative action, indicated that they agree to the processing of personal data relating to them for one or more specific purposes;
• Art. 6(1) sentence 1 lit. b GDPR: If the processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the data subject's request;
• Art. 6(1) sentence 1 lit. c GDPR: If the processing is necessary for compliance with a legal obligation to which the controller is subject (e.g., a statutory retention obligation);
• Art. 6(1) sentence 1 lit. d GDPR: If the processing is necessary to protect the vital interests of the data subject or of another natural person;
• Art. 6(1) sentence 1 lit. e GDPR: If the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or
• Art. 6(1) sentence 1 lit. f GDPR ("Legitimate Interests"): If the processing is necessary for the purposes of the legitimate (in particular legal or economic) interests pursued by the controller or by a third party, except where such interests are overridden by the conflicting interests or rights of the data subject (in particular where the data subject is a minor).

The storage of information in the end-user's terminal equipment or the access to information already stored in the terminal equipment is only permissible if it is covered by one of the following justifications:

• § 25 (1) TTDSG: If the end-user has consented on the basis of clear and comprehensive information. The consent must be given in accordance with Art. 6(1) sentence 1 lit. a GDPR;
• § 25 (2) No. 1 TTDSG: If the sole purpose is the transmission of a communication over a public telecommunications network, or
• § 25 (2) No. 2 TTDSG: If the storage or access is strictly necessary in order for the provider of a telemedia service to provide a telemedia service expressly requested by the user.

For the processing operations carried out by us, we state the applicable legal basis in each case below. Processing may also be based on several legal bases.

(5) Data Erasure and Storage Duration

For the processing operations carried out by us, we specify below how long the data is stored by us and when it is erased or blocked. Unless an explicit storage period is specified below, your personal data will be erased or blocked as soon as the purpose or legal basis for storage no longer applies. As a matter of principle, your data is only stored on our servers in the European Union, subject to any transfer that may take place in accordance with the provisions in A.(7) and A.(8).

However, storage may take place beyond the specified time in the event of a (threatened) legal dispute with you or other legal proceedings, or if storage is provided for by statutory provisions to which we as the controller are subject (e.g., § 257 HGB, § 147 AO). When the storage period prescribed by the statutory provisions expires, the personal data is blocked or erased, unless further storage by us is necessary and a legal basis exists for this.

(6) Data Security

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or against unauthorized access by third parties (e.g., TLS encryption for our website), taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purpose of the processing, as well as the existing risks of a data breach (including its probability and impact) for the data subject. Our security measures are continuously improved in line with technological developments.

We will be happy to provide you with more detailed information on this upon request. Please contact our Data Protection Officer for this purpose (see under A.(3)).

(7) Cooperation with Processors

We use external domestic and foreign service providers to handle our business transactions (e.g., for IT, logistics, telecommunications, sales, and marketing). They act only on our instruction and have been contractually obligated within the meaning of Art. 28 GDPR to comply with data protection regulations.

(8) Conditions for the Transfer of Personal Data to Third Countries

Within the scope of our business relationships, your personal data may be passed on or disclosed to third-party companies. These may also be located outside the European Economic Area (EEA), i.e., in third countries. Such processing takes place exclusively for the fulfillment of contractual and business obligations and to maintain your business relationship with us (the legal basis is Art. 6(1) lit b or lit. f, in each case in conjunction with Art. 44 et seq. GDPR). We will inform you about the respective details of the transfer at the relevant points below.

The European Commission certifies that some third countries have a level of data protection comparable to the EEA standard by means of so-called adequacy decisions (a list of these countries and a copy of the adequacy decisions can be found here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en). In other third countries to which personal data may be transferred, however, there may not be a consistently high level of data protection due to a lack of legal provisions. If this is the case, we ensure that data protection is sufficiently guaranteed. This is possible through binding corporate rules, standard contractual clauses of the European Commission for the protection of personal data pursuant to Art. 46(1), (2) lit. c GDPR (the standard contractual clauses of 2021 are available at https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32021D0915&locale-en), certificates or recognized codes of conduct. Please contact our Data Protection Officer (see under A.(3)) if you would like to receive more detailed information on this.

(9) No Automated Decision-Making (including Profiling)

We do not intend to use personal data collected from you for any automated decision-making process (including profiling).

(10) No Obligation to Provide Personal Data

We do not make the conclusion of contracts with us dependent on you providing us with personal data beforehand. As a customer, you are generally under no legal or contractual obligation to provide us with your personal data; however, we may be able to provide certain offers only to a limited extent or not at all if you do not provide the necessary data. Should this be the case by way of exception in the context of the products offered by us and presented below, you will be informed of this separately.

(11) Legal Obligation to Transmit Certain Data

We may be subject to a special statutory or legal obligation to provide the lawfully processed personal data to third parties, in particular public bodies (Art. 6(1) sentence 1 lit. c GDPR).

(12) Your Rights

You can assert your rights as a data subject regarding your processed personal data against us at any time using the contact details provided at the beginning under A.(2). As a data subject, you have the right:

• in accordance with Art. 15 GDPR, to request information about your data processed by us. In particular, you can request information about the purposes of the processing, the category of the data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;
• in accordance with Art. 16 GDPR, to demand the immediate rectification of incorrect data or the completion of your data stored by us;
• in accordance with Art. 17 GDPR, to demand the erasure of your data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims;
• in accordance with Art. 18 GDPR, to demand the restriction of the processing of your data, insofar as the accuracy of the data is disputed by you or the processing is unlawful;
• in accordance with Art. 20 GDPR, to receive your data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller ("data portability");
• in accordance with Art. 21 GDPR, to object to the processing, provided that the processing is based on Art. 6(1) sentence 1 lit. e or lit. f GDPR. This is particularly the case if the processing is not necessary for the performance of a contract with you. Unless it is an objection to direct marketing, when exercising such an objection, we ask you to explain the reasons why we should not process your data as we have done. In the event of your justified objection, we will examine the situation and will either cease or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing;
• in accordance with Art. 7(3) GDPR, to withdraw your consent once given (also before the GDPR came into force, i.e., before 25.5.2018) – i.e., your voluntary wish, made clear in an informed and unambiguous manner by a statement or other clear affirmative action, that you agree to the processing of the personal data concerned for one or more specific purposes – at any time, should you have given such consent. This has the consequence that we may no longer continue the data processing that was based on this consent for the future and
• in accordance with Art. 77 GDPR, to complain to a data protection supervisory authority about the processing of your personal data in our company, for example to the data protection supervisory authority responsible for us: The Hamburg Commissioner for Data Protection and Freedom of Information; Thomas Fuchs; Ludwig-Erhard-Str. 22, 20459 Hamburg; Telephone: 040 42854-4040; E-mail: mailbox@datenschutz.hamburg.de.

(13) Changes to the Data Privacy Notice

Within the framework of the further development of data protection law as well as technological or organizational changes, our data privacy notice is regularly reviewed for the need for adaptation or supplementation. You will be informed of any changes, in particular on our German website at https://www.agent-ready.ai/privacy. This data privacy notice is current as of September 2025.

(1) Explanation of the Function

You can obtain information about our company and the services we offer in particular at https://www.agent-ready.ai including the associated sub-pages (hereinafter collectively: "Websites"). When you visit our websites, your personal data may be processed.

(2) Personal Data Processed

When using the websites for informational purposes, the following categories of personal data are collected, stored, and further processed by us:

"Log data": When you visit our websites, a so-called log data record (so-called server log files) is temporarily and anonymously stored on our web server. This consists of:

• the page from which the page was requested (so-called referrer URL)
• the name and URL of the requested page
• the date and time of the call
• the description of the type, language, and version of the web browser used
• the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established
• the amount of data transferred
• the operating system
• the message as to whether the call was successful (access status/Http status code)
• the GMT time zone difference

"Contact form data": When using contact forms, the data transmitted thereby is processed (e.g., gender, name and first name, address, company, e-mail address and the time of transmission).

(3) Purpose and Legal Basis of Data Processing

We process the personal data specified in more detail above in accordance with the provisions of the GDPR, the other relevant data protection regulations and only to the extent necessary. Insofar as the processing of personal data is based on Art. 6(1) sentence 1 lit. f GDPR, the stated purposes also represent our legitimate interests.

The processing of log data serves statistical purposes and the improvement of the quality of our website, in particular the stability and security of the connection (the legal basis is Art. 6(1) sentence 1 lit. a or lit. f GDPR).

The processing of contact form data is carried out to process customer inquiries (the legal basis is Art. 6(1) sentence 1 lit. b or lit. f GDPR).

If the processing of data requires the storage of information in your terminal device or access to information already stored in the terminal device, § 25 (1), (2) TTDSG is the legal basis for this.

(4) Duration of Data Processing

Your data will only be processed for as long as is necessary to achieve the above-mentioned processing purposes; the legal bases specified in the context of the processing purposes apply accordingly. With regard to the use and storage period of cookies, please note section A.(5).

Third parties employed by us will store your data on their system for as long as is necessary in connection with the provision of services for us in accordance with the respective order.

For more details on the storage period, please refer to A.(5).

(5) Transfer of Personal Data to Third Parties; Justification Basis

The following categories of recipients, who are usually processors (see A.(7)), may have access to your personal data:

• Service providers for the operation of our website and the processing of the data stored or transmitted by the systems (e.g., for data center services, payment processing, IT security). The legal basis for the transfer is then Art. 6(1) sentence 1 lit. b or lit. f GDPR, insofar as they are not processors;
• Government bodies/authorities, insofar as this is necessary to fulfill a legal obligation. The legal basis for the transfer is then Art. 6(1) sentence 1 lit. c GDPR;
• Persons employed to carry out our business operations (e.g., auditors, banks, insurance companies, legal advisors, supervisory authorities, parties involved in company acquisitions or the establishment of joint ventures). The legal basis for the transfer is then Art. 6(1) sentence 1 lit. b or lit. f GDPR.

For the guarantees of an adequate level of data protection when transferring data to third countries, see A.(8).

Furthermore, we will only pass on your personal data to third parties if you have given your express consent to this in accordance with Art. 6(1) sentence 1 lit. a GDPR.